3i Promotes Coveo’s Search Platform

3i Group has employed Coveo for its enterprise search-based platform, Insight Solutions. Coveo’s solutions have enabled 3i to be more effective at identifying and retrieving internal information and at identifying industry expertise among investment professionals. Quebec-based Coveo is backed by BDC Venture Capital, Propulsion Ventures, and The Solidarity Fund.

PRESS RELEASE

Today Coveo announced that 3i Group, a leading international investor
focused on private equity, infrastructure and debt management, has
experienced immediate benefit from its enterprise search-based
platform, Insight Solutions. Coveo’s solutions have enabled 3i to be
more effective at identifying and retrieving internal information and
at identifying industry expertise across its wide array of investment
professionals. (As announced by Damon Fordham, senior consultant, 3i
at the Enterprise Search Summit during his presentation, “Implementing
Search to Aid Knowledge Management and Business Intelligence,” on May
31 in London.)

— 3i, based in London, has GBP 10.5bn total assets under management
and 101 core portfolio companies across Europe, Asia and the Americas.
With approximately 410 employees, including 160 investment
professionals, 3i uses its market insights and expertise to identify
market-leading businesses and contribute to their success.

— 3i needed a flexible solution that would easily scale as the amount of
information and information sources continued to grow. After
evaluating several vendors, 3i selected Coveo’s Insight Solutions
based on ease-of-use, flexibility and Insight Consoles, the
presentation layer of Coveo’s intelligent indexing technology, which
provides information from across sources in a single, unified view,
configured by role — so that each user views and interacts with
contextually relevant, dynamically updated information.

— Prior to the Coveo implementation, 3i had no single place to search
for all of the information employees needed access to on a daily
basis, instead leveraging the search capabilities of multiple
resources such as Outlook, email archives, file systems and CRMs to
find what they wanted. Employees wasted substantial amounts of time
trying to piece together information while the amount and diversity of
data being accessed has continued to grow exponentially.

— With Coveo, 3i is now able to ensure knowledge continuity and
expertise finding. It gives decision-makers a better understanding of
who the experts are within the organization and where they are
located. Employees have also noted they are discovering knowledge that
they did not know existed previously, giving them a broader insight
into the business and allowing for a more productive work
environment.

— Based on its initial success, 3i plans to expand its use of Coveo’s
Insight Solutions to additional initiatives such as legal, compliance
and business intelligence as well as an enterprise-wide roll out via
mobile devices.

— Coveo’s Insight Solutions instantly assembles information that is
contextually relevant and personalized to the user, end-to-end
throughout the enterprise. Coveo solutions engage knowledge to engage
customers. In turn, helping executives, employees and partners access
the information they need to facilitate decision-making, improve
day-to-day efficiencies and operations and cultivate one-to-one
relationships. The technology indexes data from virtually any system
— in the cloud, on social networks and behind the firewall, and
presents it in role-based consoles configured to work the way the user
prefers.

Supporting Quotes

— Damon Fordham, senior consultant, 3i: “Coveo has truly changed the way
we access information. With a wealth of content across industries,
geographies and systems, we realized we needed a better understanding
of all the available data and expertise across the firm. We are
forever producing graphs, charts and more. With Coveo Insight
Solutions, our employees and executives are finding information on
deals, the marketplace, internal expertise and our portfolio companies
that they didn’t know existed before. Being able to unlock this
knowledge, share this intelligence and make it accessible across the
company is highly valued.”

— Louis Tetu, chairman and CEO, Coveo: “In a large, geographically
dispersed organization such as 3i, where every piece of information
translates into dollars earned, having consolidated access to the
right information at the right time is of the utmost importance.
Coveo’s Insight Solutions are ideal for this type of environment
because they’re flexible to scale with the organization and the amount
and diversity of information sources needed within and outside of the
firewall. It’s also easy to configure by role, ensuring that the right
people have access to the right information for the appropriate
client, project or product.”

About Coveo Coveo transforms companies’ ability to gain insight from diverse and overwhelming amounts of unstructured and structured data, whether it exists behind the firewall, in the cloud or in social media. Coveo’s unified indexing technology connects broadly with all systems to create a virtual integration layer, from which role-based Insight Consoles present consolidated, correlated information mashups. Greater insight enables more effective and efficient customer service, more relevant customer experiences, increased sales and shorter sales cycles, faster innovation for better product development and ultimately, increased profitability.

Coveo customers range from Fortune 100 companies such as Lockheed Martin, PepsiCo and Verizon, to Global 2000 companies such as GEICO, CA Technologies and T-Mobile, to mid-sized businesses such as Terumo Medical, IBM Netezza and Children’s Hospital of Boston.

Editorial Contacts:
Jessica Hohn-Cabana
Coveo
418-263-1111 x233 Office
508-353-3454
[email protected]

Erica Burns
PAN Communications
617-502-4300
[email protected]