AlphaStaff, a human resource outsourcing firm serving small and medium-sized businesses, has appointed Neal Bibeau as the company’s president and chief executive officer. Prior to AlphaStaff, Bibeau served as president and chief executive officer of DecisionOne Corporation. He also served as an advisor to Cerberus Capital Management across a range of industries, including outsourced business services and technology.
Mr. Bibeau has an extensive track record of building organizations that deliver service excellence as reco
AlphaStaff, one of the nation’s leading human resource outsourcing firms serving small and medium-sized businesses, has announced the appointment of Neal Bibeau as the company’s President and Chief Executive Officer.
Mr. Bibeau has an extensive track record of building organizations that deliver service excellence as recognized by customer and industry groups. Prior to AlphaStaff, Bibeau served as President and Chief Executive Officer of DecisionOne Corporation, where he successfully led the information technology service company through a pivotal restructuring and transformation period that re-established it as the largest independent technology support organization in North America. He is widely credited with revitalizing the company and saving 2,000 jobs while gaining recognition from leading industry analysts and technology organizations for outstanding customer service.
Previously, Bibeau served as an advisor to Cerberus Capital Management across a range of industries, including outsourced business services and technology. He has also served in senior executive roles at leading organizations such as Focus Diagnostics, Rosenbluth International, IMS Health and the Dun & Bradstreet Corporation. While at Rosenbluth, Bibeau pioneered innovative customer service strategies by leveraging the emergence of online technologies along with traditional customer care methods, gaining industry recognition for service excellence.
“As AlphaStaff embarks on a unique, client-focused strategy of solution flexibility and service excellence, Neal’s background makes him uniquely qualified to help take the organization to new heights,” said Jim Madden, Chairman of AlphaStaff. “His outstanding track record of leveraging technology into the client service equation, as well as his ability to build productive, long-term business relationships will be key assets to the organization.”
Bibeau received a B.A. in Economics and Government from Dartmouth College, as well as a M.B.A. from the Amos Tuck School of Business Administration of Dartmouth College.
AlphaStaff delivers a configurable suite of human resource, employee benefit and employee administration solutions designed to support organizations through their evolving business cycles. Through the buying power of more than 1,500 companies, clients gain access to workforce management expertise, practical benchmarking data, HR information systems, insurance, and the ability to realize a more predictable health care expense. AlphaStaff delivers measured results, ensuring clients achieve their cost management, efficiency gains and profitability objectives. AlphaStaff, which has been in business since 1997, has supported more than 100,000 worksite employees in all 50 states.