Intelligent Dialogue Systems has closed a $5 million round of funding led by Intel Capital with participation from Inveready SCR. INDISYS provides natural language and dialog management solutions and is headquartered in Seville, Spain and operational since May 2005.
Intelligent Dialogue Systems (INDISYS), the Natural Language and Intelligent Conversation company, has recently closed a US$5M round of funding led by Intel Capital, along with participation from Inveready SCR.
INDISYS provides natural language and dialog management solutions that enables functional, social and emotional virtual intelligence, context awareness and flexible, human-like conversational abilities. These knowledgeable and tireless virtual employees offer low cost, high quality consumer interactions that foster stronger customer relationships. The company’s scalable solution is complemented by fully integrated social media, ERM and live chat offerings.
Commenting on the deal, Marcos Battisti, Managing Director Intel Capital Western Europe and Israel, said: “Intel Capital is pleased to have led the latest funding round in Indisys, our first investment in Spain. The company is at the forefront in the field of machine-human interactions, and we are very well placed to assist the company, by providing them with access to Intel Capital’s expertise and extensive network.”
“Indisys has a deep background in computational linguistics, artificial intelligence, cognitive science, and machine learning,” said Erik Jorgensen, Investment Director, Intel Capital. “We believe that natural language dialogue will play an increasingly important role in the way people communicate with their devices.”
A number of large innovative banks, telecoms and retail companies have already experienced the many benefits of INDISYS’s solutions and services. With customers and channel partners in Europe, Latin America, Oceania and the US, this new round of funding will enable INDISYS to accelerate its international expansion.
Trained at the Universities of Seville, Edinburgh, Stanford and MIT, the founder and CEO of Indisys, Pilar Manchón stated her excitement about the investment. “With Intel Capital’s support, global network and expertise, our potential is growing exponentially and our international expansion will be significantly accelerated, starting with a establishing a presence in the US and further expanding our executive team in Europe. Intel’s investment is not only a great opportunity for Indisys, but it also highlights the growing potential of high tech companies in Spain.”
Concurrent with the investment, Ken Morse, a serial entrepreneur based in Boston and Barcelona, will be joining the board of Indisys.
“Pilar is a world class, results-oriented entrepreneur who has built around her a strong team and a fast growing base of enthusiastic customers. I have watched the company relentlessly achieve many challenging milestones over the past four years and feel honored to serve on the Board and continue to support the company’s next phases of global growth.”
Ignacio Fonts, CEO of Inveready, underlined the fact that Indisys’s technology can be applied across multiple verticals, markets and devices by partners and developers. “Indisys is much more than a Virtual Assistant company. Speech interfaces are bound to become the key to intelligent human-machine interaction and Indisys dialogue technology will make these interfaces more flexible, intelligent and human-like. I am confident this will be a great success.”
Indisys provides a global, multimodal, multichannel, multilingual and multiplatform customer engagement solution that reduces costs and enhances user experience. Indisys humanizes conversational systems: they make users’ lives easier by providing 24×7 access to worldwide services and information through optimal user experience. Indisys empowers users and organizations to focus on what they need rather than on how to get it, and to reduce costs while increasing user satisfaction and fidelity. Indisys’s intelligent and natural-language-enabled conversational agents have been acknowledged by the Gartner Group as well as large corporations in multiple verticals around the world. The company is headquartered in Seville and operational since May 2005.
About INTEL CAPITAL:
Intel Capital, Intel’s global investment and M&A organization, makes equity investments in innovative technology start-ups and companies worldwide. Intel Capital invests in a broad range of companies offering hardware, software, and services targeting enterprise, mobility, health, consumer Internet, digital media, semiconductor manufacturing and cleantech. Since 1991, Intel Capital has invested more than US$10.7 billion in over 1,257 companies in 53 countries. In that timeframe, more than 201 portfolio companies have gone public on various exchanges around the world and more than 308 were acquired or participated in a merger. In 2011, Intel Capital invested US$526 million in 158 investments with approximately 51 percent of funds invested outside the United States and Canada. For more information on Intel Capital and its differentiated advantages, visit www.intelcapital.com or follow @Intelcapital.
The Inveready Group (www.inveready.com) is the first Spanish investment group focused on early-stage innovative companies seeking seed capital between €1M and €4M. Today, Inveready manages funds totalling €35M with 100 shareholders including ACC10, ENISA, SODENA, Caixa Laietana, ICF and Roca Junyent Family Office, as well as private investors, business angels and Silicon Valley-based executives. With a track record of 33 investments in two years and offices in Madrid and Barcelona, Inveready’s portfolio includes companies such as Mas Móvil, PasswordBank Technologies, 3Scale Networks, Agile, Proretina Therapeutics, Veridentia, Adman Media and Yunait.
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