5 Questions for Mark Suster: VC, Entrepreneur & Blogging Phenomenon
Mark Suster is a venture capitalist, serial entrepreneur and owner of one of the best office views in Los Angeles. He also has become a blogging phenomenon, joining the pantheon of VCs whose every word is devoured by startup CEOs.
He and I have spoken and emailed a few times informally, but it was about time to put something on the record. So what follows are 5 Questions for Mark Suster:
GRP Partners once was known as Global Retail Partners, and is known for deals like Starbucks, Costco and P.F. Chang’s. What’s a tech guy like you doing there?
I’d love to set the record straight on this. We did a lot of that retail and consumer stuff in the 1980s and early 1990s, but our first independent fund was in 1996. Since then, We’ve backed Overture, CitiSearch, LastMinute.com, DealerTrack, Bill Me Later and more. We invested in HealthDataInsights, which is just ripping it up. We also did Qualys, a software-as-a-service company that’s got double-digit millions in revenue run rate.
So we’ve done a tell of a lot of tech, and almost a third of our portfolio is in financial services. If you look, Red Herring did a study of around 2,000 venture firms, including around 800 or 900 serious ones. We ranked #23 on that list, and it wasn’t based on Starbucks or Costco. My partners have been very successful in retail, but most of our success over the past 15 years has been elsewhere.
2. Ok, let me flip the question: A lot of those big tech hits — like Bill Me Later — were done before you joined GRP in 2007. Why did they need you?
First, I should say that GRP funded both of my companies, so I had an eight-year relationship with the firm.
The VC market is changing: Less money is required to start a business, entrepreneurs have more options, there are more seed and so many ex-Google people out there with money… I think GRP realized that having an entrepreneur involved as a partner would give them better access to a lot of those deals. Also, an entrepreneur could help out with operational issues at existing portfolio companies. It’s about having balanced team DNA.
For most VCs, it’s good to have walked in an entrepreneur’s shoes. But, before getting here, I didn’t realize how important it was to have the other, more traditional, finance skills. For example, helping companies with debt financing, or putting together difficult financing structures. My partners know that stuff like the back of their hand. VCs can bring more to the table than some entrepreneurs sometimes realize.
3. Most of your GRP investments have involved advertising. Is that your sweet spot, or just coincidence?
A little bit of both. I don’t personally word it as advertising, but what I try to say is that it’s performance-based marketing.
The advertising sector last year did $245 billion, of which 10-12% was online and measurable. There’s a huge amount of money trying to become more measurable, and doing that creates a discontinuity that creates opportunities.
It’s also partially a result of my geography. I personally have a lot of experience in software-as-a-service, but that’s not too big in SoCal — which is where I spent most of my first three years fishing. Instead, there’s a strong focus here on making money, so there are more monetization-focused companies here.
4. So should you move, or fish elsewhere?
It’s beginning to happen. This month I’ll probably do between 75k and 80k uniques on my blog, so I’m now getting unbelievable dealflow from all geographies. It used to be that if someone from Silicon Valley flew to LA to raise money from me, it was because no one on Sand Hill Road wanted to fund them, or they wanted me to pay a higher price. Now, I’m getting phone calls from NorCal from people who say they read my blog, like how I think, are typically nervous about working with VCs but like that I’ve walked in their shoes.
5. Charlie O’Donnell recently tweeted that you might be the new Chris Dixon who was the new Fred Wilson of VC blogging. So, who’s the next Markc Suster?
I realize that I’ve been pretty good at marketing over the past year, or past two years if you look at community stuff I’ve done in LA like LaunchPad and mentoring entrepreneurs. But, the reality is that marketing will help me with deal-flow for the next three years, but I’ll ultimately be judged in seven to ten years. That’s what I really care about.
It’s great to have a larger top end of the funnel, but I’d love to have Fred Wilson’s track record of investments over the past five years. In fact, I was in Silicon Valley recently and a prominent VC asked me to come to his office and help show him how to market himself better. Flattering, but I would immediately trade any national profile for his track record over the past 15 years.
But back to your question: In terms of the blogs I read, I’ve been most inspired by Brad Feld. Particularly when I was an entrepreneur, he wrote stuff that was helpful to me in my job, like his whole term sheet series. I really appreciated it.
There’s this new term out there, “earned media.” Well, Brad earned my respect, and as an entrepreneur I would have done anything to work with him because I felt I had an affinity with him. I still read everything he writes. And everything Fred Wilson writes too.
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Georges van Hoegaerden said on March 10, 2010
Oh please, the reason why Mark gets so many readers is because he has a shingle above the door that says: knock here for money. So, desperate entrepreneurs naturally flock to his site. Would you suggest the content is really that much better than PEHub?
At least he has the integrity not to put advertising on his site, to reap the side benefits that should go to the partnership. Do we know what Fred Wilson is doing with his ad revenues from Verizon, Intuit?
Deep dive please, to keep them honest.
Best,
Georges
Just Saying said on March 10, 2010
I’m pretty sure Mr. Wilson has stated that all his ad revenue goes to charity.
Todd Havens said on March 10, 2010
I would disagree with the previous commenter. Although it’s true that there will always be a captive audience for any “accessible” VC like Mark, it takes a lot of work to generate the hits that he’s seeing at his site. A blogger need provide value, first and foremost, to build an audience of any size.
I am not an entrepreneur, nor am I a VC, but I find Mark’s blog to be entertaining, down-to-earth and very practical. If it didn’t provide value to everyone, those merely looking for a handout and then some, I don’t think he’d still be working so hard at it.
I also think it’s apples to oranges to compare what he does at Both Sides of the Table to the scope of content here at PEHub.
And now we have four cents of opinion here between us…I say we go halfsies on a share of Toyota stock or two.
Georges van Hoegaerden said on March 11, 2010
Todd,
I don’t think his blog is bad, but to surmise that his readership is the result of great depth is a gross overstatement. Moreover, the subprime state of VC captures the attention of many inexperienced people that maybe should learn from his blog, but most likely never will. You cannot teach people how to become an entrepreneur, and therefor his messages are (generally) moot.
In addition, I think it is highly suspicious that many of these VC bloggers have by their own admission “no time” to tell entrepreneurs why they would not pick their company to invest in, yet seem to have plenty of time to tell the world in great detail what they “had for dinner last night” or how great they are.
It is time for these VC bloggers to spend all of their free time on teaching their peers how create better returns in Venture (instead of focus on building entrepreneurialism). Because not the false positives are making LPs flee, but the false negatives generated by the sector as a whole.
So, if Mark is so great – let him spend all his “free” time on building equally savvy peers so the Venture ecosystem will prove to be a sector LPs want to return to. The collective quality of VCs is the problem in Venture, not the potential of entrepreneurs that are lying in wait until this subprime state of VC blows over.
Best,
Georges
FG said on March 11, 2010
I’m amazed that these guys, Mark and Fred (especially Fred who blogs every single day), have time to blog and respond to comments on the blog. They seem to respond to comments 24-7.
I guess when I presented to that VC last week and he was on his iPhone the whole time he was commenting on his blog.
Maybe these IT VCs have more time than their life science brothers.
Jon Greer said on March 11, 2010
Earned media = stories written about you by journalists, as opposed to advertising in the media, which only requires that you buy space. New to Mr. Suster, not a new term.
As for VC-bloggers: it’s generally true that a VC with money to invest will get visitors, on one big condition: that they blog regularly. And another condition: that they blog about the business they are in. There are a lot of occasional VC blogs out there that are “vanity” blogs about the person’s side interests, which are really only interesting to him and his friends.
There are also a lot of dead VC blogs where the person blogged for awhile, posted a lot of worthwhile VC stuff, then stopped. So Mr. Suster, that’s your challenge — keep up the good work.
Sue C said on March 12, 2010
Mark is quite a bully. Look at the way he and his followers bashed this poor girl when she called him out for what she thought was a sexist post: http://www.peonsguide.com/2010/03/02/women-apparently-suck-at-running-companies/
Jason said on March 15, 2010
Great to see so much heated dialogue around the value of VC blogging. I’m sure that’s exactly the kind of debate Mark would like to initiate. Yes, there are strategies for generating a lot of followers, but the content needs to be there to keep people coming back. And, in this case, the quality content is the BS-free view of an investor with an entrepreneurial track record. Are people more likely to read because GRP has money to invest? Absolutely. But that doesn’t detract from the fresh perspective he brings here. Besides, if you’re not ruffling some feathers, then you’re probably wasting most people’s time.