Index Ventures backs MetaPack

MetaPack said Thursday that it has received £20 million in funding from Index Ventures. With offices in London and Hamburg, MetaPack is a provider of delivery management solutions for retailers.


London, UK. 28th November 2013: MetaPack, the leading provider of delivery management solutions for retailers, announces today a £20m investment from Index Ventures, a leading venture capital investor in growth companies.
The investment comes following a period of sustained expansion for MetaPack with an average annual revenue growth of 60% over the last four years. Now, with more than 75% of the UK’s top 100 online retailers including M&S, John Lewis and ASOS, using the MetaPack platform, the investment will be used to continue building support and products for existing customers, enhance MetaPack’s cross-border capabilities and fuel growth across Europe, the US and Asia.
Index Ventures’ investment portfolio already comprises an array of blue-chip technology companies including Skype,, ASOS, MySQL and Betfair. Index partner Dominique Vidal will be join the MetaPack board, which already includes as Chairman, former CEO of Best Buy, Bob Willett, former Chief Executive of Tesco, Sir Terry Leahy, Iain McDonald, David Burtenshaw and Mike O’Connell. Dominique brings with him more than 20 years’ experience of growth companies, including his previous roles as CEO of Yahoo! Europe and founder of Kelkoo.
Chairman Bob Willett states: “We are keen to welcome Dominique Vidal to the experienced and diverse MetaPack board. Dominique will increase our understanding of the future developments of eCommerce, bringing valuable knowledge of working with companies who are similarly experiencing high levels of growth.”
Patrick Wall, CEO and Founder of MetaPack comments, “It’s our job to make eCommerce delivery easier for the retailer and the consumer and this partnership with Index Ventures will contribute exponentially. Dominique and Index Ventures have precisely the right expertise and experience to help us in developing our international growth strategy.”
Index partner Dominique Vidal added: “Over the last 3 years in particular, MetaPack has changed the face of online logistics, transforming the supply chain for a host of leading UK retailers. Now it is perfectly positioned to repeat that success across Europe and in global markets. We’re very excited to be able to help them to do that.”
About MetaPack:
Founded in 1999, MetaPack provides eCommerce and multi-channel delivery technology to leading retailers. MetaPack’s highly configurable platform connects shippers with parcel carriers, as well as a wide range of alternative delivery, collection and returns services. MetaPack works with all parcel carriers to help improve the delivery experience for shoppers and serves over 75% of the top 100 UK retailers, as well as many SMEs and suppliers. Increasingly its customers are using MetaPack technology to expand overseas, as well as utilising new data-related and anti-fraud services. MetaPack has offices in London and Hamburg and includes many large continental European retailers as customers.
About Index Ventures:
Index Ventures is a leading venture capital firm investing in technology and life science companies. Based in Geneva, London and San Francisco, Index has backed a succession of visionary entrepreneurs, including the teams behind MySQL, Skype,, ASOS and Betfair. Its portfolio currently consists of more than 150 companies in 20 countries including Criteo, Adyen, SoundCloud, Dropbox, Funding Circle, Nasty Gal and Etsy.

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