Bain Capital acquires PartsSource, largest B2B online healthcare marketplace

Today, PartsSource’s US marketplace connects more than 3,500 hospitals and 15,000 clinics with more than 6,000 medtech OEMs and 2,000 medtech repair professionals.

Bain Capital Private Equity has agreed to acquire PartsSource, an online marketplace for medical equipment maintenance parts and services. The seller is Great Hill Partners, according to a separate news release. Likened to an Amazon of healthcare, PartSource clients include Community Health Systems, Johns Hopkins Medicine, Cleveland Clinic, Mayo Clinic Health System, and New York-Presbyterian. Robert W. Baird is financial adviser to PartsSource, while TripleTree is working with Bain.


CLEVELAND – July 20, 2021 – PartsSource, a leading online marketplace for medical equipment maintenance parts and services, today announced the signing of a definitive agreement to be acquired by Bain Capital Private Equity.  The investment will help PartsSource continue to accelerate its growth trajectory, broaden its solutions portfolio, and expand its marketplace platform.  PartsSource will continue to operate under its current management team, led by President and CEO Philip Settimi, MSE M.D. Financial terms of the private purchase from current owner Great Hill Partners were not disclosed.

Based in Cleveland, Ohio, PartsSource is the leading B2B marketplace for medtech replacement parts and services, and the largest B2B online marketplace in US healthcare, transforming one of the largest industries in the world.  The company provides an integrated suite of cloud software and marketplace technology tools to help hospitals efficiently source on-demand parts and services, and empowers vendors to grow their businesses.  Today, PartsSource’s marketplace connects more than 3,500 hospitals, and 15,000 clinics, with more than 6,000 medtech OEMs and 2,000 medtech repair professionals across the country in a single integrated network.

“PartsSource was founded on the idea that an evidence-based, digital approach to the healthcare supply chain can unlock better healthcare delivery, lower costs, and enhance clinical outcomes.  We are proud of the progress we have made to transform mission-critical healthcare operations and are excited by the opportunity to continue to expand our marketplace to serve new areas of healthcare,” said Dr. Settimi.  ”We want to thank Great Hill Partners for its help supporting the business during its ownership and positioning us for success in the next stage of our growth.  We are delighted to partner with Bain Capital going forward.  They share our vision for building a broader B2B healthcare e-commerce platform and have an excellent track-record of building leading healthcare technology companies.”

PartsSource’s cloud solutions help hospitals increase the uptime of mission critical equipment, improve patient safety, and maximize throughput and profitability.  Additionally, its PRECISION Procurement® powered analytics technology allows hospitals to optimize spend, reduce risk and improve supply chain visibility.  PartsSource’s platform also creates value for medtech OEMs and service providers to improve digital connectivity to the provider ecosystem, serve diverse providers more efficiently, increase access to leading health systems, and ensure critical business insights so providers can more safely and reliably deliver care for patients.  Last year, PartsSource expanded its marketplace network from parts into on-site and off-site repair and service solutions, a marketplace that offers curated and credentialed access to over 2,000 service engineers.  This solution was recently selected by the Business Intelligence Group as a 2021 BIG Innovation Award Winner.

“Phil and his team have built an exceptional business that is at the forefront of B2B marketplaces in healthcare and poised for continued rapid expansion as providers shift their purchasing toward e-commerce and away from manual processes,” said Devin O’Reilly, a Managing Director at Bain Capital Private Equity.  “We believe PartsSource has clear runway for organic growth and a significant opportunity to broaden the platform and strengthen its offering to customers through strategic acquisitions, product innovation, and international expansion.”

Bain Capital Private Equity has a long history of partnering with companies to accelerate growth in the healthcare and technology sectors.  The firm’s experience in healthcare and HCIT investments include Waystar, Zelis, HST Pathways, IQVIA, Kestra Medical Technologies, HCA Healthcare, Surgery Partners, Aveanna Healthcare, and Grupo Notre Dame Intermedica, among others.

The transaction is expected to close during the third quarter of 2021 and is subject to customary closing conditions, including requisite regulatory approvals.  Debt financing for the transaction is being led by Blue Owl Capital.

Robert W. Baird & Co. is acting as the financial advisor, and Goodwin Procter is serving as legal counsel to PartsSource.  TripleTree, LLC is serving as financial advisor, and Kirkland and Ellis LLP as legal counsel to Bain Capital Private Equity.