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DFW Capital completes sale of ReSource Pro Holdings

DFW invested in ReSource Pro through its Fund V in 2018 alongside management, to carve out ReSource Pro from its parent company.

DFW Capital Partners completed the sale of ReSource Pro Holdings, which provides strategic business process management and outsourcing to the insurance industry. DFW invested in ReSource Pro through its Fund V in 2018 alongside management, to carve out ReSource Pro from its parent company.

Press Release

DFW Capital Partners (“DFW”) is pleased to announce that it has completed the sale of its portfolio company, ReSource Pro Holdings, Inc. (“ReSource Pro” or the “Company”). ReSource Pro is the leader in providing strategic business process management and outsourcing to the insurance industry – focusing on delivering dedicated back-office and business analytics support to insurance agencies, managing general agents, wholesale insurance distributors, insurance program managers, TPAs and insurance carriers. The sale represents a significant liquidity event for the firm’s 2016 vintage fund, DFW Capital Partners V, LP.

In April 2018, DFW invested in partnership with a significant investment from the Company’s management team, to facilitate a carve-out of ReSource Pro from its parent company. ReSource Pro and DFW developed a plan to establish standalone finance, accounting, reporting and systems. Additional investments were made in a more robust sales and business development effort, an industry leading enterprise resource planning system, and a corporate development team to drive an expansion of services via strategic M&A. During this investment period, ReSource Pro achieved significant growth and completed four strategic acquisitions, which continued to expand its service offering and client relationships.

“The whole team at ReSource Pro feels incredibly fortunate for the partnership and partners we have had with DFW. Their guidance and support helped make us a much better company,” stated Dan Epstein, Chief Executive Officer of ReSource Pro.

“Working with the ReSource Pro team was fantastic and we deeply value the relationships we built. The passion the employees have for the Company, and the commitment to providing clients with the highest quality service in the industry, is inspiring. We wish the Company great success in its next phase of growth,” said Andrew White, Principal at DFW. Keith Pennell, Managing Partner of DFW, also noted: “Our investment in ReSource Pro will long be held within DFW as the hallmark of the power of the private equity/management partnership. We know Dan and his entire organization will continue their success in this next partnership!”

Lincoln International advised ReSource Pro on the sale.

About DFW Capital Partners

DFW is a private equity investment firm focused on lower-middle market companies. The firm concentrates on service companies, with an emphasis on healthcare and outsourced business and industrial support services. DFW is backed by both institutional and high net worth individual investors and has established a more than 20-year track record of success in building leading companies. DFW is headquartered in Teaneck, New Jersey.

About ReSource Pro

ReSource Pro brings integrated operational solutions to insurance organizations to improve growth, profitability and insurance outcomes. Headquartered in New York, ReSource Pro’s global service centers address client operational needs around the clock. Recognized as an industry thought leader and listed as one of Inc. 5000 Fastest Growing Private Companies annually since 2009, the company is renowned for its focus on innovation, service excellence and trusted partnerships, and its unique productivity platform for insurance operations. More than 5,000 ReSource Pro employees provide dedicated support to hundreds of insurance organizations, consistently achieving a +97% client retention rate over a decade. For more information, please visit www.resourcepro.com.