Graycliff Partners backs Installs

Graycliff Partners has made an undisclosed investment in Installs. Based in Buffalo, New York, Installs is a provider of last-mile logistics services for retail chains and e-commerce businesses.


NEW YORK–(BUSINESS WIRE)–Graycliff Partners, an independent investment firm focusing on middle market private equity and mezzanine investments, announced that it completed an investment in Installs inc, LLC (“Installs”). Headquartered in Buffalo, New York, Installs is a national provider of last mile logistics services for major retail chains and e-commerce businesses. Graycliff’s investment was made in support of the current management team’s buyout of the company’s two founders.

Founded in 1993, Installs was the first national independent installation services provider of consumer electronics and appliances and currently maintains one of the largest networks of multi-skilled independent and certified technicians. This fully-vetted nationwide network of 3,400 technicians, combined with the company’s proprietary software system and 150+ employee contact center, allows retailers to outsource their complex installation and delivery dispatch needs across every zip code in the continental United States.

“We are excited to partner with management in assisting Installs through its next chapter of growth,” said Andrew Trigg, Managing Partner at Graycliff Partners. “The Installs management team has proven to be highly committed and innovative in their approach to servicing their customer base.”

“We believe Graycliff is the right partner to support the next phase of Installs growth,” said John Nettina, CEO of Installs. “We have a powerful vision for the future of Installs and we will continue to see it validated by the ongoing growth of our service capabilities and loyal customer base, and now by this partnership with an experienced private equity firm.”

About Graycliff Partners LP
Graycliff Partners is an independent investment firm focusing on middle market private equity and mezzanine investments in the United States and Latin America. Graycliff Partners LP is an SEC-registered investment advisor under the US Investment Advisors Act of 1940, as amended. Since 1991, the Graycliff Partners team, previously operating as HSBC Capital, has invested over $1 billion and completed over 80 transactions. With offices in New York and São Paulo, Graycliff Partners seeks to partner with companies led by strong, entrepreneurial management teams, providing capital for acquisitions, management buyouts, dividend recapitalizations, growth and expansion. For more information about Graycliff Partners visit