PE-backed ClearCourse buys Hart Square

ClearCourse, which is backed by Aquiline Capital, has acquired UK-based Hart Square, a provider of customer relationship management and digital consulting services.

ClearCourse, which is backed by Aquiline Capital, has acquired UK-based Hart Square, a provider of customer relationship management and digital consulting services. No financial terms were disclosed.


London | 15 January 2020 – ClearCourse ( or “the Group”), a group of innovative technology companies providing digital services, work-flow solutions, and payments capabilities to the membership, events & bookings, sports & lifestyle and healthcare sectors, today announces its acquisition of Hart Square (“the Company”). Hart Square provides specialist Customer Relationship Management (CRM) and digital consultancy services for charities, not-for-profits (NFP) and professional membership organisations across the UK. The acquisition aligns closely with many of ClearCourse’s existing businesses who have clients in these sectors and reinforces the Group’s commitment to the space.

Since its foundation in 2009, Hart Square has become a market leading technology consultancy to the NFP sector. Its clients include professional membership bodies, trade associations, charities, voluntary organisations, healthcare and education bodies. Hart Square educates and provides independent advice to its clients on the positive impact CRM and other technologies can have on their businesses. It aims to enhance its client’s engagement with their members, supporters and stakeholders, whilst also increasing donations and other revenue streams. Hart Square’s services comprise of CRM system integration, impartial vendor selection, strategic planning, full technology audits, business process reviews, digital transformation strategies, web and finance integration, project management and end-user training programmes. To complement its expansive offering, Hart Square hosts some of the CRM industry’s most well-attended events, including TechSmart, and publishes a monthly newsletter with a dedicated industry readership of over 10,000 subscribers.

With ClearCourse’s support, Hart Square plans to enhance its services and extend the support it provides NFPs, building upon its educational work to inform the sector of the range of digital services that are available. Hart Square will also expand its thought leadership efforts, launching two new digital newsletters, and extend its conference programme outside of London. Hart Square’s leadership team will continue to run the Company, and will remain responsible for the events, consulting business and vendor selection process.

Gerry Gualtieri, CEO of ClearCourse, said: “We’re excited to welcome Hart Square to ClearCourse. It has an excellent reputation as a market leading consultancy and is wholeheartedly trusted by its clients. By acquiring Hart Square, we see an opportunity to solidify our commitment to the NFP sector and to draw on the team’s expertise to ensure we remain at its forefront. We understand that Hart Square’s value to its clients lies in its impartial advice and the management team and ClearCourse are committed to ensuring this continues. We look forward to working with Glenda and her team going forward.”

Glenda Parker, CEO of Hart Square, commented: “Over the last 10 years, we have worked hard to earn our place as a trusted voice to our clients by embedding ourselves within the NFP sector. Our transparency has always been paramount to our client relationships, and we will continue to uphold this philosophy as we execute on our expansion plans. Joining ClearCourse will allow us to implement numerous growth initiatives that will improve and increase our offering to the sector. Following the deal it will be business as usual for our team and we look forward to offering our clients some exciting new services, as well as providing them with an enhanced level of support as we enter this new phase of our journey.”

The financial terms of the deal are undisclosed.