PE-backed Protection 1 ups Haenggi to chief revenue officer

Protection 1, which is backed by Apollo Global, will promote Jamie Haenggi to chief revenue officer. Protection 1 is a security monitoring company.


CHICAGO–(BUSINESS WIRE)–Protection 1, the largest full-service business and home security company in the U.S., today announced it will promote Jamie Haenggi from Chief Marketing and Customer Experience Officer to an expanded role as Chief Revenue Officer.

The creation of this new position is preceded by the recent acquisition and merger of Protection 1 and ASG by Apollo Global and melds the marketing, customer operations and sales under one leader. As Chief Revenue Officer, Haenggi will be responsible for leading these areas of the business. She will continue to report directly to CEO, Timothy J. Whall.

“Over the past five years, Jamie has played a key role in growing Protection 1, developing and executing concerted marketing efforts that bring in new customers, winning new accounts while driving down attrition to achieve one of the lowest percentages in the industry,” said Whall. “Jamie has also played a foundational role in developing our employer brand, taking an approach to employee development that has turned our Wichita operations into the leadership and cultural center of the company. We are pleased to bring these responsibilities under such a capable leader as we anticipate accelerated growth in the coming months and years.”

Haenggi brings a wealth of experience to the new position. She has been a part of the Protection 1 team since it was taken private in 2010. Since that time, the Protection 1 leadership team has propelled the Protection 1 brand forward, resulting in its recent acquisition by leading private equity firm, Apollo Global.
Haenggi has 20 years of experience in the security industry in addition to serving as CMO at Vonage prior to joining the Protection 1 team.

About Protection 1
Protection 1, a leading, premier, full-service business and home security company in the U.S., provides installation, maintenance, and monitoring of single-family home security systems, business security systems and multi-family security systems.

Protection 1 serves more than 2 million customers and employs over 3,500 people in more than 90 office locations and five UL Certified monitoring centers across the country. The company has a 97.3% customer satisfaction rating and an A+ Better Business Bureau Rating.

Protection 1 also offers network management services through its Network Operations Center and is the only company in the security industry to hold Cisco Cloud and Managed Services Express Partner Certification.

Since 2012, the company has been recognized by leading industry publications for its commitment to its customers, the industry and the communities it serves. For other Protection 1 news, visit