Servigistics Merges with MCA Solutions

Marlin Equity Partners has acquired MCA Solutions, a Philadelphia, PA-based provider of service planning and optimization software solutions and services. Subsequently, MCA has merged with Servigistics, a Marlin portfolio company. No financial terms were disclosed.

PRESS RELEASE

Servigistics, the worldwide leader in Service Lifecycle Management (“SLM”) software, announced today that it has completed a merger with MCA Solutions, a leading best-of-breed provider of service parts optimization solutions. Servigistics’ majority shareholder, Marlin Equity Partners, which has over $1 billion of capital under management, funded the MCA acquisition as part of its plan to accelerate Servigistics strategic growth.

“Durable goods manufacturers around the world continue to invest in extending the usable life of the products they sell, aiming to bolster post-sales service revenue and profit streams,” stated Eric Hinkle, CEO, Servigistics. “This trend is increasingly prevalent given the persistence of global economic uncertainties into 2012, so the timing for merging with MCA could not be better.”

Servigistics will be integrating MCA’s offerings in Performance Management, Business Design, Demand Forecasting, Inventory Optimization, Supply Planning, Contract Management, Network Design, Lifecycle Management, Budget Management, and Supplier Management into its existing SLM portfolio, creating the market’s broadest and deepest solution for post-sales service automation. MCA’s three deployment options – Enterprise, On-Demand, and Desktop – will also open up new markets for the combined company.

Dr. Morris Cohen, Chairman and co-founder of MCA Solutions, added, “I am pleased to be combining forces with Servigistics and eager to help realize the extended vision for competing through service made possible by the integration of our companies.”

Following the merger and integration of Xelus from Click Commerce, Servigistics now boasts unparalleled capabilities in service parts planning and optimization, backed by the industry’s strongest team of domain expertise in aerospace and defense, high-tech, industrial equipment, motor vehicles, oil and gas, medical equipment, and consumer electronics and appliances.

“I am excited about the opportunity to complement MCA’s existing service parts deployments with the other offerings in Servigistics portfolio, including Field Service, Service Logistics, Service Knowledge, Service Content, Remote Service, and Service Parts Pricing,” said Robert Salvucci, President and CEO of MCA Solutions. “The advanced capabilities within MCA’s service parts offerings will strengthen Servigistics’ existing solution deployments.”

MCA operates out of offices in Philadelphia, PA and Brussels, Belgium. These locations will now become Servigistics offices and will strengthen Servigistics’ existing presence in these major markets.

For more information, please visit www.servigistics.com.

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About Servigistics

Servigistics is the world’s leading enterprise software solution provider for Service Lifecycle Management (SLM). The company’s award-winning SLM solutions suite enables market-leading companies across diverse industries to successfully execute a service-led growth strategy that delivers value across the entire global service supply chain. Servigistics’ Oracle Fusion and SAP Netweaver-certified solutions address all the key post-sale service areas including service parts planning and pricing, field service management, service logistics, warranty management, service knowledge, remote service and content management. Servigistics is a privately-held company headquartered in Atlanta, with regional headquarters in the UK, France, Japan, India and Taiwan and sales and service professionals around the world. Please contact Servigistics at 1.888.942.8623 or +1.770.565.2340, via e-mail at info@servigistics.com, or via the Web at http://www.servigistics.com. Follow Servigistics on Twitter, Facebook and LinkedIn.

About MCA Solutions

MCA Solutions is a provider of service parts planning and optimization software that helps aerospace and defense, high-tech and capital equipment companies of all sizes transform their service supply chains into bottom-line business drivers, by reducing inventory, lowering support costs and improving service levels to maximize customer satisfaction. MCA Solutions was officially launched in 1999 by founders Dr. Morris A. Cohen and Dr. Vipul Agrawal, thought leaders who pioneered new algorithms, methodologies and workflows for optimizing service parts planning.

Media Contact:
Michelle Duke
Director, Public Relations, Servigistics
michelle.duke@servigistics.com
770.565.2340 ext. 250