Sunquest Information Adds On

Sunquest Information Systems Inc., a Tucson, Ariz.-based provider of laboratory and diagnostic information systems, has acquired the Outreach Advantage unit of Pathology Associates Medical Laboratories. No financial terms were disclosed. Sunquest is a portfolio company of Vista Equity Partners.


Sunquest Information Systems, Inc., a market leader in laboratory and diagnostic information systems, today announced the completion of its acquisition of the Outreach Advantage solution suite from Pathology Associates Medical Laboratories (PAML), one of the nation’s top clinical reference laboratories. The acquisition strongly complements Sunquest’s existing best-of-suite LIS solutions to provide the most comprehensive suite of outreach business management solutions in the industry.


Sunquest signed a definitive agreement on December 18, 2008 (see Press Release) to acquire the Outreach Advantage solution suite as part of its stated patient and physician affinity strategy to deliver industry-leading outreach and laboratory connectivity solutions for the U.S. and international markets. The acquired solutions will enable Sunquest’s customers to create new business opportunities, and reduce the operational costs associated with facilitating better communications between hospitals, laboratories, physicians, communities, and patients.


“Sunquest is making this significant investment in the Outreach Advantage solution suite to enable laboratories to succeed by effectively building and managing their community relationships and outreach business processes,” says Richard Atkin, president and CEO of Sunquest Information Systems, Inc. “Adding Outreach Advantage to our portfolio will enable laboratory departments to grow test volume, contribute to overall hospital revenues, increase physician and patient satisfaction, and create additional opportunities for expanded services within the hospital.”


”The Outreach Advantage suite has proven invaluable for PAML and our affiliates. It has equipped us with the tools to win numerous new clients and deliver world-class outreach services and functionality in a very competitive business environment,” says Dr. Tom Tiffany, CEO and president of Pathology Associates Medical Laboratory. “Sunquest has the vision, commitment, and resources to bring these solutions and service benefits to a much wider national and global market of hospitals, laboratories, physicians, and patients.”


Under terms of the agreement, Sunquest has granted PAML a license to use the Outreach Advantage suite for its current joint ventures and affiliates, as well as for future joint ventures. PAML will refer to the suite as “Joint Venture Advantage” to distinguish it from the commercially available “Sunquest Outreach Advantage”.


The Outreach Advantage suite provides customer relationship management tools, sales and marketing business intelligence, mobile courier management, and connectivity tools for integrating with EMRs, LIS, and other enterprise systems.


About Pathology Associates Medical Laboratories (PAML)


Pathology Associates Medical Laboratories (PAML), a subsidiary of Providence Health and Services, is headquartered in Spokane Washington. PAML operates a state-of-the-art, full-service reference laboratory and maintains other laboratory operations throughout the western United States. PAML is recognized as a national leader in the area of hospital partnering and laboratory joint ventures. PAML is a co-founder of PacLab Laboratories, which provides laboratory services throughout Seattle and western Washington, and is a partner in several other hospital based laboratory joint ventures, including Tri-Cities Laboratory in central Washington, Treasure Valley Laboratory in Boise, Idaho, Alpha Medical Laboratory in Coeur d’Alene, Idaho and MountainStar Clinical Laboratories in Salt Lake City, Utah. For more information, call 800-541-7891 (Ext. 8944) or visit


About Sunquest Information Systems, Inc.


Sunquest Information Systems, Inc. is a global market leader in laboratory and diagnostic information solutions. The company develops and markets best-of-suite solutions that improve productivity and enhance revenue through workflow excellence, enable customers to exceed patient safety goals, enhance physician and patient affinity within the community, and position leaders to drive success in the era of predictive and personalized medicine. Sunquest introduced the concept of the Five Rights of Laboratory Testing to champion the importance of the laboratory in the safe delivery of healthcare.


Sunquest is a recognized leader in customer service and on-time implementations with more than 1,300 hospitals and commercial laboratories using its solutions worldwide. The company’s experienced sales and technical service teams deliver assistance to customers for their procurement, implementation, and customer care needs. Its professional services division provides a wide array of management and technical tools, including lab redesign and optimization, outreach and lab network program development, and operational business and implementation plans. For more information, call 800-748-0692 or visit: