NMS Capital recapitalized DCM Services, a data and contact management services provider for the estate and specialty receivables recovery industry. NMS made the investment alongside management. NMS’s deal team included Kevin Jordan, the firm’s co-founder and managing partner, Noel Jeon, managing director, Michael Lehman and Jake Kinsley.
NMS Capital (“NMS”) announced that it has partnered with company management in the recapitalization of DCM Services, LLC (“DCMS” or the “Company”). DCMS is the industry-leading data and contact management solutions provider for the estate and specialty receivables recovery industry.
Founded in 1998 and headquartered in Minneapolis, Minnesota, DCMS provides data and contact management solutions for businesses in the financial services, healthcare, auto, retail, telecommunications, and utilities end-markets. DCMS’ proprietary Probate Finder® technology and domain expertise provide the foundation for best-in-class solutions serving the estate recovery industry. In addition to estate recovery, DCMS provides bankruptcy and other specialty receivable solutions. DCMS has been able to maximize client satisfaction by taking a true partnership approach with every customer while setting the industry standard for compliance.
Tim Bauer, CEO of DCMS, commented, “Our success has been achieved as a result of our focus on technology, high standards of compliance and most of all, our commitment to partnering with our clients. This is an exciting time for DCMS because, with NMS, we found a great partner that shares our values and, together, we will leverage our mutual strengths to support growth in our existing and targeted markets.”
Kevin Jordan, NMS Co-Founder and Managing Partner remarked, “We are thrilled to partner with the incredible management team at DCMS. The Company has done a tremendous job putting in place a strong foundation around systems, processes, and procedures in order to scale the organization. DCMS is a true value-added service provider to its clients and spares no expense regarding industry compliance and customer service. This investment is a continuation of our thematic investment approach around specialized business services.”
Noel Jeon, NMS Managing Director added, “DCMS stood out to us with their commitment to providing superior customer service as the vendor of choice in estate recovery solutions while operating in a manner that is ethical, compliant and genuinely respectful to all. We believe that DCMS is a distinguished thought leader in this industry with a significant focus on compliance, strong values and unique proprietary technology to provide the best customer experience possible. We are excited to be their partner going forward.”
The NMS deal team also included Michael Lehman and Jake Kinsley. Greenberg Traurig provided legal advice to NMS. Lincoln International served as financial advisor to DCMS.
About DCM Services:
Minneapolis-based DCM Services is the industry leader in estate and specialty account resolution services, maximizing the value of client portfolios across financial services, healthcare, auto, retail, telecom and utilities industries through innovation and performance. Its recovery solutions offer a full range of services from proprietary web-based solutions to full outsourcing, maintaining an unmatched spectrum of innovative solutions that increase recoveries, protect brand value, and enhance survivor relationships – with respect and sensitivity. For more information on all DCM Services’ offerings, please visit www.dcmservices.com.
About NMS Capital:
NMS Capital is a New York headquartered private investment firm specializing in strategic equity investments and leveraged buyouts of lower middle market companies. The firm was formed through the spin-out of a group of portfolio companies from the Goldman Sachs Merchant Banking Division. NMS focuses on companies headquartered in the U.S. poised to benefit from sustainable growth trends with particular concentration on companies in Business Services and Healthcare Services. For additional information on NMS, please visit the firm’s website at www.nms-capital.com.