One Call Medical Buys Express Dental Care

One Call Medical, which is owned by private equity investor Odyssey Investment Partners, has acquired Express Dental Care for an undisclosed amount. Parsippany, N.J.-based One Call is a provider medical cost containment projects. Express Dental is a national dental network designed to address the workers’ compensation, auto, and liability industries.


One Call Medical (OCM), the nation’s leading provider of specialty services to insurance payers, today announced its acquisition of Express Dental Care, the first and only national dental network that addresses the specific needs of the workers’ compensation, auto, and liability industries. This acquisition furthers One Call Medical’s strategy to provide claims professionals with a portfolio of value-added specialty services that increase the ease and efficiency with which they handle claims.

“By placing injured claimants with high quality providers of ancillary services, we help to drive superior savings, value, and expedited return-to-work outcomes for our clients,” said Kent Spafford, chairman of the board at One Call Medical. “With the acquisition of Express Dental Care, we can now assist payers and adjusters with all aspects of the dental claims management process, as well as handling referrals to hearing, eye, and other hard-to-find specialty providers.”

“I am excited to join the One Call Medical team and believe it provides an excellent
platform to expand our dental expertise and referral management services to a broader
national audience,” said Stacey Whidden, president and CEO of Express Dental Care. “Both of our organizations are extremely well aligned in terms of our mission and values. We are both dedicated to maintaining a network of quality providers; our care coordination and service models are based on prompt response, optimal efficiency, and a high level of customer service and satisfaction. Ultimately, our services lead to quality care for injured claimants, so they can get back to work quickly.”

“With our expanded cost-containment and ease-of-use capabilities, clients can improve
their overall claims performance,” said Don Duford, CEO of One Call Medical. “Toward this objective, we offer best-in-class services for diagnostic testing, transportation, language services, and now a complete dental referral solution—all of which helps adjusters to improve productivity and results.”

Based in Tampa, Florida, Express Dental Care also offers an array of ancillary services to
meet the growing needs of self-insured employers, insurance carriers, managed care
organizations, third-party administrators, and other claims professionals nationwide.

Express Dental Care ( will continue to operate under its
current marketing brand and sales and service delivery systems.

About One Call Medical, Inc.
One Call Medical (OCM), the nation’s leading provider of specialty services to the insurance industry, has a “smart partner” approach in delivering its suite of easy-to-use, efficient, and cost-effective ancillary services that help claims professionals to achieve superior outcomes. OCM enables injured claimants and insurance payers to get the best quality and value for diagnostic scans and electrodiagnostic testing—the building blocks for successful treatment plans and optimal return-to-work results. Through its STOPS subsidiary, the company provides transportation and language services, required by today’s increasingly diverse claimant population. OCM’s customers include the nation’s leading insurance companies, third-party administrators, payers, and self-insured employers. More information about One Call Medical can be found at