Vista-backed Social Solutions Global appoints CEO

Social Solutions Global, which is backed by Vista Equity Partners, has named Erin Mulligan Nelson as CEO.

Social Solutions Global, which is backed by Vista Equity Partners, has named Erin Mulligan Nelson as CEO. Previously, she was CEO of Calytera. Austin-based Social Solutions is a provider of outcomes and data management software for human service organizations.


AUSTIN, Texas–(BUSINESS WIRE)–Social Solutions Global, the leading provider of outcomes and data management software for human service organizations, today announced that Erin Mulligan Nelson has joined the company as Chief Executive Officer. Erin brings extensive leadership experience, with a track record of accelerating growth in technology companies, championing purpose-driven transformation initiatives, and leading corporate social responsibility and nonprofit funding efforts.

Erin comes to Social Solutions most recently from Calytera, a leading govtech platform provider, where she has served as CEO since 2017. Before joining Calytera, Erin was a three-time CMO, leading all facets of marketing and advancing CSR and corporate funding programs at SunPower, Bazaarvoice, and Dell, Inc. During her 11-year tenure with Dell, Erin led the company’s CSR practice and was deeply involved in corporate philanthropy efforts, and has carried her passion for business with purpose throughout her career. Erin has been recognized multiple times as one of the ‘50 Most Powerful Women in Technology’ by the National Diversity Council and was inducted into the American Advertising Federation’s Lifetime Hall of Achievement.

“Empowering the impact of nonprofits, foundations and public sector agencies has never been more important than it is today. I believe that Social Solutions is in a unique position to help these organizations leverage data and technology to maximize their outcomes – and I am thrilled to be joining the company today to help changemakers better serve their clients and communities,” Erin said. “Throughout my career, I have always gravitated toward businesses with a strong purpose, and the Social Solutions’ purpose is clear, compelling and important. I am excited to guide the growth and momentum of this company that is uniquely positioned to help changemakers have the greatest impact when and where it is needed most.”

Erin takes over the CEO role from Kristin Nimsger, who will become a senior advisor to Vista Equity Partners. Kristin will remain closely aligned with Social Solutions, a Vista portfolio company, and will help support the continued success of the company. Kristin has served as CEO of Social Solutions since 2016. During her tenure, the company has undergone significant growth and transformation, including doubling its revenue and extending its reach as the clear market-leader for case management, outcomes and data-driven leadership in the nonprofit tech sector. In 2018, Kristin led Social Solutions into a strategic alliance with Ballmer Group – the philanthropic organization co-founded by Connie and Steve Ballmer – where the two organizations committed to a $59 million partnership to ensure that at-risk schoolchildren receive the social services they need. Kristin’s tenure as CEO of Social Solutions marks her second successful leadership role with Vista, having previously served as CEO of MicroEdge.

“Social Solutions’ mission is to help nonprofits, public sector agencies and foundations transform lives, and I am incredibly proud of the team that we have built and our track record in advancing that mission,” said Kristin. “As I move into my new role with Vista Equity Partners, I will remain close to Social Solutions and the changemaking organizations that use Apricot and ETO to increase the efficiency of their case management practices, connect more closely with the people they serve, track the outcomes of their programs and services, and report on the effectiveness of their efforts. Having gotten to know Erin, I now call her a friend, and I’m very confident that she will be a successful leader who will enable Social Solutions to help more organizations achieve even more impact.”

About Social Solutions Global
Social Solutions Global is the leading technology partner powering nonprofit and public sector organizations that improve the lives of individuals most in need. By merging data with insights across public, private, and nonprofit sectors, Social Solutions enables nonprofits and public sector agencies to take a proactive, data-driven approach to creating tailored support, measuring outcomes, and maximizing the funding they receive. Serving the social impact sector for two decades, Social Solutions provides tools to improve the lives of the people our clients serve, to help the workers who dedicate their lives to delivering these services, and for the funders who make the work possible. Follow us on Twitter: @SocialSolutions.